This step generates and saves to the integration context a refresh token to the ServiceNow instance and is required only the first time after configuring a new instance in the XSOAR platform.

Run the command !servicenow-cmdb-oauth-login from the XSOAR CLI and fill in the username and password of the ServiceNow instance.

Select the Use OAuth Login checkbox and click Done.

Copy the Client Id and Client Secret (press the lock next to the client secret to reveal it) that were automatically generated when creating the endpoint into the Username and Password fields of the instance configuration.

Login to your ServiceNow instance and create an endpoint for XSOAR to access your instance (please see Snow OAuth for more information).

To use OAuth 2.0 authorization, perform the following steps:

Basic authorization using username and password.The integration supports two types of authorization: Click Add instance to create and configure a new integration instance.Navigate to Settings > Integrations > Servers & Services.Configure ServiceNow_CMDB on Cortex XSOAR #

ServiceNow CMDB is a service‑centric foundation that proactivelyĪnalyzes service‑impacting changes, identifies issues, and eliminates outages. This Integration is part of the ServiceNow Pack.

Lansweeper integration with servicenow